HCL | Graduate Trainee in Infra L1 (Service Desk) | Noida/Chennai/Bangalore

Company: HCL

Qualification: BE, BTech, BA, BCom, BSc, BBA, BCA Any Graduate 

Position: Graduate Trainee in Infra L1 (Service Desk)

Experience: Batch 2015,2016 & 2017

Location: Noida/Chennai/Bangalore

Salary: Rs.2LPA

Eligibility:

• 50% and above throughout in academics
• Bachelor’s Degree or Diploma – BE, BTech, BA, BCom, BSc, BBA, BCA Any Graduate (Post Graduates not eligible)
• 2017, 2016 and 2015 batch candidates only
• Willing to relocate anywhere in India
• Willing to sign a service agreement of 24 Months
• Probation Period of 18 months
• Willing to work in 24*7 environment and any assignment

Role: He/she will be responsible in providing 100% voice support to the clients and
online technical resolution

Terms of employment

• Willing to relocate anywhere in India
• Willing to sign a service agreement of 24 months
• Willing to work in 24*7 environment and any assignment

Job Description:

• L1 support experience on Windows/Unix Servers, AD, Network Devices
• Good troubleshooting skills
• Fundamental knowledge of Networks
• Exchange/Lotus Notes, Database, Storage & Backup, Job Scheduling.
• Excellent Verbal, Email communication skills.
• Exposure to any monitoring/ticketing tool, VERITAS NetBackup and back up exp.
• Willingness to work in 24*7 environment

Event Locations:  Delhi/NCR, Bangalore, Chennai

HCL Selection process for L1:

• Interview Process:
• Paper-based English Test.
• Group Discussion
• Technical & HR

Apply: Apply